Refund policy
At HandyBreeze™, customer satisfaction is important to us. If something isn’t right, we’re here to help.
📅 Return Window
You may request a return or refund within 7 days of receiving your order.
📦 Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
🚫 Non-Returnable Situations
We do not accept returns for:
- Change of mind after use
- Minor variations in color or appearance due to lighting
- Delays caused by shipping carriers
❗ Damaged or Defective Items
If your item arrives damaged or not working properly, please contact us within 48 hours of delivery with clear photos or videos.
In such cases, we will offer:
- A replacement, or
- A full refund (if replacement is not possible)
📩 How to Request a Return
To start a return, contact us at:
handybreeze1@gmail.com
Please include:
- Your order number
- Description of the issue
- Photo/video proof (if applicable)
📮 Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
💳 Refund Process
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original payment method within 5–10 business days.
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We appreciate your understanding and support.
Thank you for choosing HandyBreeze™
Stay cool anywhere — instantly. ❄️